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Cornmarket Insurance

Customer Feedback Form

Please enter your client reference number (you'll find this on the email requesting feedback)

Select the type of policy you are leaving feedback on:

On a scale of 1 to 5 (5 being the best), how would you rate our customer service staff?

Expertise in handling queries  5 4 3 2 1

Helpfulness of our staff  5 4 3 2 1

Do you feel the products were explained adequately?

Verbally?  Yes No Not Applicable

In Writing?  Yes No Not Applicable

If you have answered 'No' to either of the above please tell us how you feel the product fell short of your expectations.

Do you feel the product(s) which you bought met with your requirements and expectations?
 Yes No

If you answered 'No' above, please tell us what you feel could have been explained properly.

On a scale of 1 to 5 (5 being the best), how would you rate our after-sales service? This includes our sending to you, and requesting from you, documentation and payment information.

Rating:  5 4 3 2 1

How do you think our service could be improved?

Would you recommend our services to others?  Yes No

Overall, what was the main reason you took the insurance up?

I understand that by completing and submitting this feedback, the information may be held on computer. I understand that Cornmarket occasionally contact respondents and may contact me, eg. if I have raised a particular issue in my feedback. I also agree that I may be included in any free prize draws which Cornmarket may have from time to time. Cornmarket do not pass any customer personal data to any other firm for marketing purposes.